Information Technology Services Division:

Steven Narvaez, IT Manager
snarvaez@deltonafl.gov

Robert Cordero, Information Systems Administrator
rcordero@deltonafl.gov

Curtis Kihlmire, Communications & Client Services Administrator
ckihlmire@deltonafl.gov

FUNCTIONAL DUTIES:
The Information Technology Services Division (ISTD) provides information technology services to all City departments and other agencies in accordance with City policies and through information and technology sharing agreements. ITSD is organized as a centralized IT function that provides leadership, vision and support for all technology functions and builds information systems around good business practices that reflect the mission, goals and policies of the City of Deltona and the departments, employees and citizens it services. The focus of ITSD's mission includes: Information Management, Technology Management, Enterprise Resource Management (ERM), Geographic Information Systems (GIS), CAD / Public Safety, Network Computing Platforms, Communications Networks and Business Applications.

FY 2008/2009 GOALS & OBJECTIVES:

Expand the City's use of technology to improve customer service, increase access to real-time information, add new communication pathways and create greater efficiency in operations.

• Objective: Work to move the City’s Wide Area Network (WAN) to a unified and cohesive Metro Ethernet Topology, leveraging the City’s investment in Data equipment and Voice over IP Topology to realize significant savings along with improved service and oversight of both our Voice and Data communication infrastructures\\
• Measurement: significant cost reductions while improving service delivery

• Objective: Provide software application upgrade planning and execution along with coordinating training for employees.
• Measurement: Number of training classes for City employees.

• Objective: Work with Fire Department to deploy MDT and AVL technology with laptops in vehicles.
• Measurement: Number of laptops deployed.